Reference

Open the terms for your account

These terms set the rules for opening your account, using your wallet and asking for help with any change, correction or access question.

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indbingo Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access depends on local law, and we only make the service available where that law permits it. The terms below apply to your account, your use of the site and any request you send through the wallet or support channels. When we publish an update, the

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new text replaces the earlier version from that moment, and your continued use after the change means you accept the updated terms. You are responsible for reading the clause that applies before you move ahead, especially if a rule in your state or territory differs from
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the general text. Where a payment chip such as UPI, Paytm, PhonePe or Google Pay appears beside a request, the transfer must still pass the checks shown in the wallet and any bank or network checks that apply. If local law says a point works differently,
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that local requirement controls. If a clause touches verification, timing or a request to close the account, the process shown on the page is the one we follow unless local law says otherwise.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Open a path to contact us

If a clause is unclear or you need the current text, use the channel that matches your request. Short queries are faster when you include the page name, your registered details and the part you want checked. We keep one team on policy questions so you get a clearer answer on the exact line that matters, without having to repeat the same facts more than once.

Team online

In-app chat

Use the chat from your account area when you want a quick reading of a clause, a current version number or help finding the section that matches your request.

Email

Write to us with the clause number, your registered details and the change you want. That helps us keep a record of the request and reply with the right text.

Help desk

For time-sensitive access or account questions, use the help desk shown inside your account. We can confirm identity, route the matter to the right team and send the answer on the same thread.

PRIVACY AND RECORDS

Switch through our handling practices

We keep this policy tied to what you do in the account area, not to outside browsing.

Data handling

We use account data to record acceptance, process requests and keep a trace of changes you ask for. We do not keep it longer than needed for those purposes and any legal duty.

Cookies

Cookies may remember your session, language choice and whether you have already seen the current terms. That helps the page load with the same settings when you return from another device.

Account security

Your login details stay yours. Choose a password that others cannot guess, avoid sharing it and tell support if you notice a sign-in you do not recognise so we can review the account.

Retention

We keep term records, change logs and request history only while they are needed for account operations, disputes and legal duties. After that period, the records are deleted or archived under our retention rules.

Contact path

For a correction, clarification or copy of the current text, use the support channel in your logged-in account or the email tied to your profile. That lets us match the request to you quickly.

Change requests

If you need a name, contact detail or consent record updated, send the exact change and the supporting detail we ask for. We will check what can be updated and what must remain stored.

Open common questions about terms

These answers cover the points people usually ask before opening an account or sending a request. We keep them focused on acceptance, access, changes, records and correction steps so you can check the clause that matters without reading the whole page first. If your situation is more specific, the support path above is the right place to ask for the current text that applies to you.

They start as soon as you open the account, use the site or accept an update. If you keep using the service after a new version goes live, that continued use counts as acceptance.

Yes. Access depends on local law, and we only make the service available where that law permits it. If your location has a different rule, the local requirement decides how the terms apply.

You must keep your details accurate, read each request before sending it and protect your login data. If you let someone else act from your account, we treat the action as yours until you tell us otherwise.

We publish changes by replacing or amending the page text. The latest version is the one that applies, so it helps to check the page before you continue or send any new request.

If login details are shared, stored poorly or used on another device, the resulting actions can affect your account. Tell support quickly so we can help secure the account and note the issue in our records.

Send your registered details and the clause number through the support path in your account. We will review the request, confirm what can be changed and explain any record that must stay as filed.

Open the terms for your account

Open a path to contact us

In-app chat

Email

Help desk

Switch through our handling practices

Data handling

Cookies

Account security

Retention

Contact path

Change requests

Open common questions about terms

01 When do the terms start applying?

02 Can access differ by location?

03 What do I owe for account accuracy?

04 How are changes published?

05 What happens if I share login details?

06 How do I ask for a correction?

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