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How indbingo Handles Your Personal Data

Our privacy policy sets out exactly what data we collect when you open an account, how we store it, and the rights you hold over it at any…

Data collected only as neededUPI & Paytm transaction records securedRight to access your account dataClear data-retention timelinesDirect contact path for privacy requests

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What This Policy Covers and Why

indbingo Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every account holder who accesses indbingo where local law permits. We collect the name, email address, phone number and payment identifiers you provide during account creation — including UPI handles, Paytm-linked numbers and PhonePe details — solely to process transactions, verify identity

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and deliver account support. We do not sell your data to third parties. Retention periods vary by data type: transaction logs are held for the period required under applicable Indian financial regulations, while marketing preferences are erased the moment you withdraw consent. Access and eligibility depend
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on local law in your state or territory.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us With Any Privacy Query

If you want to request a copy of your data, ask us to correct something or withdraw a consent, three direct contact paths are open to you around the clock. We aim to acknowledge every privacy request within 48 hours and resolve it within 30 days, in line with applicable data-protection standards for India accounts.

Team online

Email Privacy Team

Write to our dedicated privacy address and quote your registered email or account number. We log every request on receipt and send a written acknowledgement within 48 hours of receiving it.

Live Chat Support

Open the chat widget in your account dashboard at any time. Our support agents can raise a formal privacy ticket on your behalf and share a reference number so you can track progress.

In-Account Request Form

Visit the Privacy section inside your account settings to submit a structured data-access or deletion request. This form routes directly to our data-protection team without any intermediary steps.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Concrete security practices underpin every aspect of how we manage your information — from the moment you enter a UPI handle to the moment you close your session.

Data Collection Scope

We collect only what is strictly necessary: your name, contact details, government-issued ID for verification and the payment identifiers you use — UPI, Paytm or PhonePe. Nothing beyond that is stored without your explicit consent at the point of collection.

Cookie Use

Our site uses session cookies to keep you logged in and analytics cookies to understand which pages load slowly on Indian mobile networks. You can manage or disable non-essential cookies at any time through the cookie preferences panel in your account.

Account Security

Each account is protected by password hashing and two-factor authentication via the mobile number linked to your Paytm or PhonePe profile. Suspicious login attempts from unrecognised devices trigger an automatic lock and an SMS alert to your registered number.

Data Retention

Account profile data is kept for the duration your account remains active plus any legally required period thereafter. Transaction records tied to UPI and Paytm payments are retained for the period mandated by Indian financial regulations, then securely deleted.

Your Right to Access and Correct

You may request a full export of the personal data we hold on your account at any time. If any detail is incorrect — a misspelled name, an outdated phone number — submit a correction request and we will update it within seven business days.

Third-Party Sharing

We share data only with payment processors (such as the UPI network and Paytm gateway) who need it to complete your transactions, and with identity-verification services required by applicable law. No data is passed to advertisers or marketing brokers.

Answers to Common Privacy Questions

The questions below cover the data-rights topics we hear about most from account holders in India — from what we collect to how quickly we can delete it. If your question is not listed here, use the contact paths in the section above.

We collect your full name, email address, mobile number and the payment identifiers you provide — such as your UPI handle or Paytm-linked number. Government-issued ID is collected only for identity verification where required by applicable law.

Payment identifiers are encrypted at rest and in transit. We store only the reference details needed to process and reconcile transactions; we do not store full card numbers or UPI PINs at any point in the payment flow.

Yes. Submit a data-access request through the Privacy section of your account settings or by emailing our privacy team. We will compile and send you a structured export within 30 days of receiving your verified request.

Use the in-account request form or contact live chat to raise a deletion request. We will erase your profile data once any legally required retention period has passed and confirm deletion to your registered email address.

No. We share data only with payment processors such as the UPI network and Paytm gateway, and with verification services required by law. Your data is never sold to or shared with advertisers, data brokers or marketing companies.

Session cookies keep your login active during your visit. Analytics cookies help us fix slow-loading pages on Indian mobile connections. You control non-essential cookies via the preferences panel — turning them off does not affect your account access or payment processing.

Contact our privacy team directly by email or via the in-account form. If you are not satisfied with our response, you may escalate the matter to the relevant data-protection authority under applicable Indian law.

How indbingo Handles Your Personal Data

Reach Us With Any Privacy Query

Email Privacy Team

Live Chat Support

In-Account Request Form

Data Handling, Cookies and Account Security

Data Collection Scope

Cookie Use

Account Security

Data Retention

Your Right to Access and Correct

Third-Party Sharing

Answers to Common Privacy Questions

01 What personal data does indbingo collect when I open an account?

02 How is my UPI or Paytm payment data stored?

03 Can I request a copy of all the data indbingo holds about me?

04 How do I ask indbingo to delete my personal data?

05 Does indbingo share my data with advertisers or marketing companies?

06 How do cookies on the indbingo site affect my privacy?

07 Who should I contact if I believe my privacy rights have been breached?

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